Cross-Border Procurement: The Timeline from Inquiry to Installation

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MEDICAL AESTHETICS · TECHNICAL GLOSSARY

01

The Full Timeline (typically 8-14 weeks)

  1. Compliance pre-check (1-2 wks): confirm the market’s pathway and the device’s registration status — the first and most valuable filter (see market access).
  2. Quotation and contract (1-2 wks): standardized comparison, configuration, SLA and acceptance clauses.
  3. Payment: typical deposit-plus-balance; corporate accounts of the registered entity; LC for large deals.
  4. Production and pre-shipment inspection (2-6 wks): build time for non-stock models; third-party or video inspection possible.
  5. Shipping (1-3 wks): sea vs air; crate and shock requirements; insurance on CIF terms.
  6. Customs: medical devices usually need import permits/registration papers — missing documents are the biggest snag.
  7. Installation and acceptance (1-3 days): per contract standards (see acceptance), training alongside.
02

Snags and Fixes

Snag Fix
Customs delays from missing papers Confirm full document set before shipping (invoice, packing, registration, FSC)
Voltage/frequency mismatch Confirm electrical specs for the destination at order time
Missing translated manuals/labels Contract requires destination-language versions from the factory
Service out of reach Lock training + remote diagnostics + parts-ship timelines into contract

LEIJEX export process and documentation: quality page.

03

FAQ

Sea or air freight?

Whole machines mostly by sea (cost and shock profile); urgent parts by air. Device class and destination port decide details.

Hedging currency swings?

Lock currency and rate clauses at signing; staged payments naturally hedge, or use forward contracts on large deals.

LEIJEX BUYER CONTEXT

From technical terms to operating decisions

Use this entry with the relevant device category, safety documentation and service plan.

For clinics and operators

Match technology to intended use, training, workflow and maintenance.

For procurement teams

Verify specifications, records, training and after-sales ownership.

Need help evaluating an aesthetic device platform?

Share your application and market requirements with LEIJEX.

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