Aesthetic Device Factory Audits: From the Gate to Final Inspection
One-Day Audit Route
- Opening (30 min): history, organization, capacity, customer mix — gauge compliance sensitivity.
- Documents (1 h): ISO 13485 certificate, design-history samples, CAPA records, supplier evaluations.
- Production line (2 h): pick one unit’s serial and walk the full chain — incoming inspection → assembly instructions → process validation → final calibration.
- Key processes (1 h): laser/RF assembly (cleanliness, ESD), burn-in room records.
- Final inspection (1 h): energy-meter station (metrology certificates), electrical safety, packaging drop standards.
- Warehouse (30 min): temperature logs, spare-parts stock (proof of service promises).
- Closing (30 min): findings and corrective deadlines.
Ten High-Frequency Questions
- Show the incoming-inspection record for this serial.
- Show the energy meter’s calibration certificate.
- Last internal audit and management review findings.
- Top 3 return/repair causes in the past year.
- Second-source strategy for key components.
- How software versions and fault logs flow back for analysis?
- Contractual spare-part supply years.
- Evidence of target-market registration progress.
- Worker training and certification records.
- Last customer’s audit findings and closure.
Red Flags
- Showroom only, no production line.
- Complete certificates but failed live traceability.
- “We never had repairs” (a lie, or no data).
- Refusing target-market compliance evidence.
LEIJEX welcomes audits — book the standard route via the factory page.
FAQ
Is a remote audit viable?
Viable at a discount: live video traceability covers 60-70% of onsite value; for first large orders, at least one onsite visit.
Are small factories acceptable?
Yes, with heavier verification: their strengths are flexibility and direct owner accountability; the risk is system volatility — offset with tighter acceptance tests and spare-part clauses.
